Round-the-clock care so your loved one is never alone, in the home they love, with caregivers you can trust day and night.
Most families don't start with 24-hour care. They start with a few hours a week, then nights get harder. If any of these sound familiar, it may be time to talk about round-the-clock support.
Wandering, confusion, or sundowning after dark, often with dementia.
A fall, a near-fall, or trouble getting to the bathroom safely at night.
The first weeks after a hospital stay or surgery, when recovery support matters most.
Toileting, incontinence care, or repositioning that can't wait until morning.
Comfort and company between hospice visits with home care for hospice patients.
A spouse or adult child who hasn't slept a full night in weeks. Even short-term respite care helps.
Both keep someone in the home day and night. The difference is how the caregivers' time works, and that decides which one fits your loved one.
| 24-hour shift care | Live-in care | |
|---|---|---|
| How it works | Two or more caregivers rotate in shifts | One caregiver stays in the home for extended periods |
| Overnight | A caregiver is awake and on duty all night | The caregiver sleeps, and helps if needed |
| Breaks | Fresh caregivers at each shift change | Scheduled sleep and meal breaks |
| What the home needs | No extra space required | A private place for the caregiver to sleep |
| Best for | Loved ones who need help at night: toileting, repositioning, wandering, or close monitoring | Loved ones who usually sleep through the night but shouldn't be alone |
| Good to know | Every hour is an awake, working hour | Under federal rules, interrupted sleep counts as work time, so frequent night care usually means shift care is the better fit |
Not sure which fits? That's exactly what our free in-home assessment sorts out.
Every plan is built around your loved one's routine, but here's what a typical day can include. It's the same hands-on help as our personal and companion care, extended through the night.
Help getting out of bed safely, bathing or showering, dressing, grooming, and medication reminders.
Cooking and eating meals together, light housekeeping, laundry, and rides to appointments or errands.
Conversation, activities, a short walk, snacks, and plenty of water to stay hydrated.
Dinner, a calm evening routine, and help getting ready for bed.
Help to the bathroom, incontinence care, repositioning, and a reassuring presence if your loved one wakes confused or tries to wander.
Private pay is most common for non-medical home care.
Long-term care insurance often covers in-home care once a policy's conditions are met. We'll help with the paperwork.
VA benefits can help pay for care for veterans and surviving spouses, and CarePoint can bill the VA directly. Read our VA home care guide.
Medicare doesn't cover ongoing non-medical home care, including 24-hour care.
Around-the-clock care means transfers, toileting, and incontinence care. Ours is delivered primarily by experienced Certified Nurse Aides, supervised by a registered nurse.
Every caregiver is a CarePoint employee who has passed criminal background checks, drug screens, and driving record reviews, with annual training and skills verification.
A free in-home assessment shapes the care plan, and we review it with you every quarter as needs change.
Start with overnights, step up to 24/7, or step back down. You only pay for the care your family needs.
We can bill the VA directly for authorized care. See our guide to VA benefits for home care in Charlotte.
CarePoint provides 24-hour and live-in care across nine counties on both sides of the state line. See all of our locations.
Comparing options? Read our guide to the best home care agencies in Charlotte, or our Rock Hill caregiver guide.
24-hour home care means a caregiver is on duty in your loved one's home around the clock, every day. Caregivers typically work in shifts so someone is always awake and ready to help, including overnight. It lets a person who can't safely be alone stay in their own home instead of moving to a facility.
With 24-hour care, caregivers rotate in shifts so someone is awake around the clock. With live-in care, one caregiver stays in the home for extended periods and gets sleep and meal breaks. Live-in care fits loved ones who usually sleep through the night. 24-hour shift care fits those who need help at night, such as with toileting, repositioning, or wandering.
Yes. A live-in caregiver has sleep and meal breaks and needs a private place to sleep. Under federal rules, if the caregiver's sleep is interrupted to provide care, that time counts as work. If your loved one needs help most nights, 24-hour shift care is usually the better fit.
Original Medicare doesn't cover ongoing non-medical home care, including 24-hour care. Families typically pay privately or use long-term care insurance or VA benefits. CarePoint is approved by the VA and can bill the VA directly for authorized care.
Yes. CarePoint has no minimum hours and no long-term contracts, so you can start with the hours your family needs most, such as overnights, and move to full 24-hour care if needs change.
Yes. Around-the-clock care is common for people living with dementia, especially when wandering or sundowning starts, and for loved ones receiving hospice care at home. Our team is trained in dementia care, and we work alongside hospice teams to cover the hours between their visits.
CarePoint provides 24-hour and live-in care in Charlotte and Mecklenburg County, plus Union, Cabarrus, Gaston, Iredell, and Rowan counties in North Carolina, and in Rock Hill and York, Lancaster, and Chester counties in South Carolina.
Tell us what nights look like right now, and we'll help you find the right kind of around-the-clock care. With us, you're family.