Carepoint Home Care Agency was established in 2009 with the vision of providing comprehensive and quality in-home care services to elderly adults throughout North Carolina and South Carolina.

Carepoint is proud to be a leader in non-medical in-home care services to adults and seniors in Charlotte, North Carolina & South Carolina. Our trusted home care agency is dedicated to hiring and training only the most qualified candidates for our Certified Nurse Aides (CNAs) and caregivers.

Carepoint is also a proud member of Charlotte Senior Resources, a network of local, reputable, businesses that are committed to exceptional senior care and support.

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Heather Rahrig, RN BSN, CMC

Agency Director & Co-Owner

Heather has over 20 years of committed professional experience in the nursing and geriatric care fields. She has a Bachelors degree in Gerontology as well as a Bachelors in Nursing from The Ohio State University. She also has her Care Management Certification. She is a Care Manager in addition to being an RN and BSN. Heather has served in a variety of leadership roles, including Director of an assisted living community and Director of an Alzheimer's Care Center where her focus was maintaining her residents' independence and self worth. Heather is a Registered Nurse with expertise in the assessment and primary care of people with stroke and heart disease. She founded a professional elder care group where every member has the same passion to help older adults enabling easier referral options and better continuity of care for clients. Heather is an active volunteer with the Alzheimer's Association and belongs to several professional groups in the greater Charlotte area serving seniors. She is a Certified Dementia Practitioner and her passion continues to center around those with Alzheimer's, enriching their daily lives and creating meaning. Heather enjoys serving adults and seniors, where she is committed to compassionate care and aging in place.

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Brian Rahrig

Director of Operations & Co-Owner

Brian brings extensive experience in corporate recruiting, account management, technology, and human resources to Carepoint. He is committed to providing exceptional support to our clients, providing a family-oriented atmosphere for our employees with a focus on giving back to the communities in which we serve. He currently serves as Director of Operations with day-to-day accountability for all administrative functions on behalf of Carepoint.

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Donna Haggitt

Client Care Coordinator

Originally from Michigan, Donna has been in the Charlotte area for 14 years. She comes to Carepoint with a unique 15+ years background in healthcare, business development, and various management roles. Donna has a deep appreciation for how home health care can improve the quality of life for the senior population. Her compassion and commitment to our clients and caregivers makes her a valued asset to our company.

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Joanna Sheldon

Human Resource Manager

Joanna has been with Carepoint for over six years where she has served as both a Home Care Aide and, currently, our Human Resource Manager. In this role she supports all hiring efforts as they pertain to attracting and retaining the best home care talent in the Charlotte area. Joanna has accountability for ensuring we have the perfect Certified Nurse Aides to accommodate our clients so they can enjoy high quality, dependable services without interruption. Joanna's attention to detail and overall administrative skills coupled with her creativity and dedication, make her a tremendous asset to Carepoint and the many clients and families we serve on a daily basis.

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Tina Cochran

Client Care Coordinator

Tina comes to us with years of experience in the healthcare industry where she did account management, scheduling as well as many administrative functions. She is originally from Virginia but has lived in Charlotte for more than 15 years. At Carepoint she serves as the liaison between clients and caregivers to ensure continuity of care and develop routines that enable smooth daily client visits. Tina also assists with transitioning new clients and their caregivers. Her mission at Carepoint is to provide the best quality care to her clients and their families.

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Sally Olin

Certified Aging Life Care Professional RN, CMC, CSA

After graduating summa cum laude with a degree in Nursing in 1976, Sally began a dedicated nursing career that has reached multiple parts of the care provider field. She is the former owner of Frontline Geriatric Care Management, a Certified Senior Advisor, a member of the Aging Life Care Association and a former member of the National Private Duty Association, for which she served on the Standards and Ethics Committee. Sally was named one of Charlotte's "Top 25 Women in Business" and also one of the "Top 50 Most Influential Women" in the region.

Through her businesses, Sally has received the North Carolina's Family Business of the Year Award (bestowed by Wake Forest University), the Better Business Bureau Consumer Foundation's coveted Silver Torch Award honoring service excellence to the older adult community, and the prestigious North Carolina New Organizational Vision Award from the State of North Carolina and The Carolinas Center for Medical Excellence. Prior to launching Frontline GCM, Sally, along with her husband Don co-founded Partners In Care of the Carolinas, a multi-year winner of Home Care Pulse's "Best of Home Care" award, and widely regarded as one of North Carolina's leading in-home caregiving companies. She is proud of her many years of service and leadership in the local, state and national senior care industry.

Favorite Quote: "I will not die an unlived life.....I choose to risk my significance, to live so that which came to me as seed goes to the next as blossom, and that which came to me as blossom, goes on as fruit." (Dawn Markova, written the night her father died).

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Stacy Flemming

Certified Care Manager, MHA, CMC

Stacy brings over eight years of varied experience in the Long Term Care industry. As a Charlotte native she is passionate about her home town and feels honored to serve her neighbors through her work. She began her career as a licensed recreational therapist and memory care coordinator serving individuals living with Alzheimer's disease and dementia. Inspired by the potential to initiate change within the industry, Stacy earned her master's degree in healthcare administration and transitioned from wellness to administration. Now, as a Certified Care Manager for Carepoint, she utilizes her well-rounded experience to provide holistic and individualized approach to wellness for each of her clients. She considers herself a family coach and fosters a mindful and dignified living and aging experience for each of the families she serves.

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Sally McGee, RN

Nursing Supervisor

Sally has over 13 years of experience as a Registered Nurse and brings a unique expertise to Carepoint. She graduated with an associate's degree in nursing from the Carolinas College of Health Sciences and through her schooling became inspired by the way the brain functions. This passion brought Sally to begin her career working in the operating room, specializing in neurosurgery. As multiple family members began to suffer from Alzheimer's disease, Sally became more interested in how she could help other families experiencing the same situation. With such a strong family connection to Alzheimer's disease, Sally understands how to help caregivers have more success in interacting with clients living with dementia. As a Registered Nurse with Carepoint, Sally is an integral part of the team supporting both Home Care and Care Management services with her expertise in clinical and personal approaches to caring for individuals with dementia. Sally's knowledge, experience, great sense of humor and lighthearted personality allow her clients to remain in control of their lives and to live at home for as long as possible.

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Caregiver Spotlight

Racquel Johnson was inspired to become a caregiver at an early age. After her grandfather became ill, she looked forward every day to taking care of him. Eventually, Racquel would love to pursue a career as a registered nurse.

According to one of her clients, "Racquel is one of the most professional people to ever work with my husband. She is patient and understanding and meets his needs with grace and confidence."

Originally from Jamaica, Racquel lived in New York for 24 years, then moved to Charlotte a year ago. Besides spending time with her family and two beautiful children, she enjoys going to the gym, cooking, and baking.