Testimonials

Our family is forever grateful for the exceptional care and guidance we received from Carepoint. Three family members lived in the Charlotte region, each having complex needs. Those of us living out-of-state tapped nearly every resource available in NC (caregivers, social workers, lawyers, nurse practitioners, therapists) to help manage a seemingly unmanageable situation. Carepoint became the core of our care team. The aides were excellent, but most importantly the expert advice, wisdom and resourcefulness of the senior Care Managers was invaluable. They earned our family's trust and gratitude. It was also abundantly clear how highly regarded the Carepoint team is by their peers and healthcare colleagues in Charlotte. Carepoint is the best of the best.

Thank you so much for being so accommodating and helping me out when I was so desperate at times. You guys are wonderful! By far the very best agency I have used over the last 5 years. I have recommended you in multiple occasions.

I have only been impressed by the quality of care provided by Carepoint. Their caretakers are fully vetted, which is always a concern when inviting help into your home. I have and will continue to recommend them.

A CUT ABOVE THE REST
"Carepoint's caregivers are a cut above the rest."

THANK YOU AGAIN FOR EVERYTHING.
I just wanted to say thank you again for everything you did for my father

WE WOULD HAVE BEEN LOST WITHOUT CAREPOINT!
Thank you all for everything you have done. We would have been lost without Carepoint!

THANKS FOR EVERYTHING.

I just want to say Jessica is awesome! She met my expectations immediately and of course my grandfather took to her with no problem and was his normal talkative self! She exceeded my expectations. Thanks for everything

VERY SATISFIED.
We have been a very satisfied customer and are prepared to endorse you to anyone. Thank you for your personal attention and for providing us with superb service.

WE THANK GOD FOR THE DAY WE FOUND YOU.
To the staff of Carepoint: Thank you for your kind words of support in our father's passing. We can't express enough how grateful we are for the care you all gave him. He became fond of all his caregivers and your help was greatly appreciated. We thank God for the day we found you. May you all always be blessed.

WE'RE MOST GRATEFUL.
I want to thank Carepoint and all of your staff for the care and concern you gave to Jim and our whole family during a time when we needed it most. I will not hesitate to recommend Carepoint to anyone. Thank you again Heather for all that you did for Jim - we're most grateful.

OUR FAMILY IS GREATLY APPRECIATIVE.

Our family is greatly appreciative for the many acts of kindness and sympathy shown during our time of bereavement. A special thanks to the caring professionals of Carepoint who provided special care and comfort during her final weeks. May God continue to bestow Joy, Peace and Love to each of yo

GAVE ME PEACE OF MIND.
I just wanted to thank you all for the care and concern you showed mom during the short time you all helped out. It really gave me peace of mind knowing that one of you were helping out in both the morning and evening. Thanks again for all of your help

WE FEEL VERY FORTUNATE.
I cannot thank you and your staff enough for taking such good care of our mother. We feel very fortunate to have had Carepoint as our home care provider. Especially the odd hours that you were willing to provide, something no one else was willing to do. Providing this kind of care for dementia patients is always difficult at best, and we appreciate having such good care from all your nurses, especially Dianne.

GREAT, PROFESSIONAL STAFF.
Thank you both for providing such great, professional staff. I miss Jessica already!

YOU ALL ARE REALLY WONDERFUL PEOPLE.
You all are really wonderful people. We're lucky our Doctor recommended you!

Jackie is a wonderful person she's always there for my mom. She talks to my mom, listens and has a flexible schedule. My mom loves talking to her. They look up things on the internet together. I can't say how wonderful she is with my mother. My mom doesn't take well to a lot of people but she really likes Jackie. Mom likes it when she cooks for her and she asked her to make different Spanish dishes. Jackie is willing and explains it to my mom as she cooks. She helps out a lot with the doctors visits and prompts me to ask questions when I forget. So she's just a wonderful person. And congratulations on employee of the month!

I want to commend those who provided competent and compassionate home care. They are excellent providers with fine skills-caring and good listeners. Mary, Rosetta and Doug were great!

I am CarePoint After-hour Workers on the weekends. I love working for Mrs. Heather and Mr. Brian. They are very pleasant, honesty and a hard working couple. They care about the agency, services they and the caregivers are providing to their clients. Their schedulers Donna and Tina are awesome ladies. These ladies know their caregivers and clients' needs and can match them together cohesively. CarePoint, Inc mission and values are ones to be sought after. If you want to work for a great home health agency; full-time or part-time, this is the agency for you. Highly Recommend. Added benefit, pay is good and long lasting friendships

Carepoint was a true life saver for our family. We had an unplanned need and Carepoint was incredibly responsive, reliable and exceeded all of our expectations. We needed companion care to keep my mom safe- she is a fall risk while my dad was unexpectedly in the hospital. There were several providers over the span of a week and all were on time, caring and provided an overall great experience for my skeptical mother. My Mom has since even suggested reaching out for someone to help with some time over the next two weeks. We all felt the value of the service and are appreciative.

Carepoint has been assisting with my dad. They have been incredibly flexible with our schedule as he returned home from the hospital. Carepoint's staff sought to augment Medicare provided in home services and they have now become the primary source of care. They have been very helpful working to place the right resources at the right time for dad. They help with appointments, driving, groceries, cooking, etc. So thankful to have them assisting us.

Finding a company that is as professional and yet so truly caring for their clients is rare, but Carepoint succeeds. This family/owned company truly excels at everything they do. Highly recommend!

As the owner of Gaitway of Charlotte, we have referred a number of clients to Carepoint over the years. We have had the best experience with the Owners and the staff. When we interact with the caregivers employed with Carepoint and offer training on cognitive strategies, therapeutic exercises etc., we have found their staff to be 100% engaged. Carepoint does a superb job of matching a particular caregiver to the client - this is essential in making a caregiver successful. It is my pleasure to recommend Carepoint to prospective clients.