Carepoint Services

Find out more how Carepoint can help your loved one experience the best quality of life at any age and stage of care.

We provide the following non-medical care services under the supervision of a registered nurse:

Personal Care

Companion Care

And More

Lifestyle Care

Whether you’re seeking a personalized plan to maintain independence in your home or require around-the-clock support for a family member, we ensure safety and security without any hassle.

Veterans Care

We’re proud to support our nation’s veterans and their families through the VA’s community care network and in-home care programs.

Dementia Care

Specializing in Alzheimer’s and dementia care, Carepoint ensures the safety, comfort, and engagement of your family member in our care.

Respite Care

Carepoint is here to support family caregivers. When needing a break or a vacation, we’re here to provide short-term caregiving support that fits your schedule.

Rehabilitation Support

Bounce back from a hospital stay, surgery, or injury in no time with a little help from Carepoint.

Hospice Care

Carepoint tailors compassionate plans to support individuals nearing the end of life, ensuring comfort and dignity in the place they call home.

With so many options for home care agencies in Charlotte, why choose Carepoint?

As a locally owned and operated service, our owners are deeply involved, providing continuous support, extensive staff screening, and flexible care options tailored to your needs, making us the trusted choice for top-tier home care in Charlotte, NC, and surrounding areas since 2009.

Comprehensive Staff Screening

Going above and beyond state mandates, we conduct extensive background checks, drug screens, and driving record reviews to ensure the highest quality care.

Local Ownership, Personalized Support

Locally owned and operated, Carepoint ensures hands-on involvement from owners, offering accessible and invested support for clients.

Flexible Options

Offering flexibility with no minimums, 24-hour care, live-in options, and no long-term contracts to provide personalized solutions for diverse needs.

FAQ

Carepoint is a Charlotte, NC based home care agency that is licensed through North Carolina’s Department of Health Service Regulation. We offer a variety of non-medical, in-home care services that are designed to keep you, or your loved one, independent in their place of residence. Carepoint is licensed, insured, and bonded! All of our home care services are managed and supervised by a Registered Nurse. All of the services are delivered by a highly trained and qualified Certified Nursing Assistant; meaning that your home care aid is qualified to help you live with more independence!

Non-medical home care includes a variety of tasks and services designed to keep you or your loved one independent and safe in their place of residence, including: personal care assistance (showering, bathing, grooming, dressing, assistance with eating, etc.), general housekeeping tasks, meal preparation, running errands, medication reminders, safety supervision, assistance with rehabilitation exercises, and incidental transportation. Services may range anywhere from a few hours a day/week up to 24×7 live-in care if needed.

Home care can be used in a variety of ways and for many different reasons. Remaining at home is often the first choice for clients and Carepoint offers versatile assistance for those seeking to remain independent, whether it’s short-term support for daily tasks, post-surgery recovery, or ensuring the safety of individuals living alone, particularly those with Alzheimer’s or dementia symptoms.

Yes, we provide 24×7 support and can tailor a plan to meet your needs.

Licensed agencies provide unparalleled peace of mind compared to hiring neighbors or individuals from an online registry.  Carepoint employees are bonded, insured, and equipped with extensive resources for emergencies. Agencies also ensure thorough staff screening, including criminal background checks, and handle tax withholdings to mitigate risks associated with hiring unaffiliated individuals.

Yes, Carepoint is licensed through the Department of Health Service Regulation in both North Carolina and South Carolina.  We are also bonded, accredited by the Better Business Bureau, retain additional insurance coverage beyond the minimum requirements, and perform extensive screening beyond minimum state requirements.

Founded in 2009, Carepoint is Charlotte’s leading independent home care agency owned and operated by an agency director with nearly 20 years of experience caring for seniors and those suffering from Alzheimer’s disease or dementia. Carepoint exceeds all regulatory requirements relative to insurance, training, and employee screening.  Most important, Carepoint hires only the best Charlotte-area CNAs and home care aides who are passionate about providing exceptional care to our clients. 




How do I know if it’s safe for me (or my loved one) to remain at home?

Carepoint will perform an extensive on-site assessment to understand your care needs, health history, living environment, and potential safety concerns.   Once service starts, Carepoint performs quarterly reviews to ensure the safety and effectiveness of our services. 




Possibly. It is common for Carepoint to provide home care support to a client receiving any number of home health care services such as nursing care, occupational therapy, physical therapies, etc. Oftentimes clients rehabilitating an injury at home find they need extra support not covered under Medicare, including things such as meal preparation, house cleaning, running errands, and assisting with personal care to name a few.

Home care services are designed to keep an individual safe and independent regardless of where they may reside.

You can call the office of Veterans Affairs directly or contact a qualified elder law attorney who can facilitate approval and further discuss a holistic long-term care strategy. We can provide you with a qualified Veteran Affairs advisor that will step you through the entire process free of charge.

No. Home care services (regardless of company) and other forms of long-term care are not covered under Medicare.

Private pay (credit card, check, or cash), veteran’s benefits, and long term care insurance

Long-term care insurance is a policy that helps pay for the care you need when you can no longer care for yourself. Long-term care insurance covers care generally not covered by health insurance, Medicare, or Medicaid.

Contact us today for more information and to schedule a no-cost in-home assessment

No. Care options can be altered or terminated at any time in order to fit you or your loved one’s needs.

Carepoint hires only experienced staff members who have demonstrated their passion for delivering exceptional care. The majority of our employees are experienced Certified Nurse Aides (as opposed to non-certified Companions) with strong references. Our employees are subject to rigorous annual training, skills verification, criminal background checks, drug screens, driving record reviews, and our high expectations for in-home service providers.

Can we be of service?

Take the first step towards enhancing your loved one’s quality of life by scheduling a comprehensive assessment with Carepoint.

Schedule a free assessment with a Carepoint team member today to get started.